Privacy Policy

1. Information We Collect

When you use My Destiny Drawn™, we may collect the following types of information:

Personal Information You Provide

Name and Email Address: Collected during the quiz or checkout to deliver your personalized readings and communicate with you.

Quiz Responses: Answers you provide in the quiz to help our psychics or digital team create your personalized soulmate sketch and love story reading.

Billing Information: Payment details such as credit/debit card or PayPal information are securely processed by our third-party payment processors. We do not store your full payment information.

Order Details: Information about the products or services you purchase, including timestamps and delivery preferences (e.g., fast-track delivery).

Automatically Collected Information

When you visit our website, we may automatically collect:

Device and Browser Information: Such as IP address, browser type, and device identifiers.

Usage Data: Pages visited, time spent on the site, and referring URLs.

Cookies and Tracking Technologies: Used to enhance your browsing experience and understand site performance. See Cookies & Tracking below for details.

2. How We Use Your Information

We use your information for the following purposes:

To create and deliver your personalized psychic readings and sketches.

To send order confirmations, digital downloads, and customer support messages.

To personalize your user experience and provide relevant product recommendations.

To process payments securely through trusted third-party providers.

To send promotional and follow-up emails (only if you have opted in).

To analyze website traffic and improve our services.

To comply with legal obligations and prevent fraud.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Contract Performance: To deliver the digital products and services you purchase.

Consent: When you opt in to receive marketing communications.

Legitimate Interests: To improve our offerings, prevent fraud, and maintain site functionality.

Legal Obligation: To comply with applicable laws and regulations.

4. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

Remember your preferences and settings.

Understand how visitors use our site.

Measure marketing effectiveness.

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Third-Party Services

We partner with reputable third-party providers to operate our business:

Payment Processors: Such as Stripe, PayPal, or Shopify Payments, which securely handle financial transactions.

Email Delivery Services: Used to send confirmations and deliver digital readings (e.g., SendGrid, Klaviyo, or Mailchimp).

Analytics Tools: Such as Google Analytics or Meta Pixel, for performance and marketing analysis.

These partners process your data in accordance with their own privacy policies and comply with applicable data protection laws.

6. Digital Product Delivery

All products from My Destiny Drawn™ are digitally delivered via email or direct download links.

No physical products are shipped.

Customers may choose an optional fast-track delivery upgrade for quicker access.

Delivery times may vary based on volume and customization requirements.

7. Data Security

We implement strong technical and organizational measures to protect your information:

SSL Encryption secures data transmitted through our website.

Secure Payment Processing via PCI-DSS compliant providers.

Restricted Access to personal data by authorized personnel only.

While no online system is entirely foolproof, we continuously work to maintain high security standards.

8. Data Retention

We retain personal data only as long as necessary to:

Fulfill your order and provide customer service.

Comply with legal, tax, or accounting obligations.

Maintain legitimate business records.

Typically, we retain customer information for up to 24 months after purchase, unless deletion is requested earlier.

9. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal information.

Objection: Opt out of marketing or certain processing activities.

Data Portability: Request your data in a portable format.

To exercise these rights, contact us at [email protected]. We will respond within 30 days as required by law.

10. CCPA Notice (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

Know what personal data we collect and how we use it.

Request deletion of their data.

Opt out of the sale or sharing of personal data (we do not sell personal data).

To make a request, please email [email protected] with “CCPA Request” in the subject line.

11. Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect or process data from minors. If you believe a minor has submitted personal information, please contact us to delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect business, legal, or technical changes. Updated versions will be posted on this page with a revised “Last Updated” date.

13. Contact Us

For any questions, concerns, or privacy-related requests, please contact:

My Destiny Drawn™ Privacy Team
📧 [email protected]
📍 30 N Gould St Ste R, Sheridan, WY 82801, USA

By using our website or purchasing a product from My Destiny Drawn™, you acknowledge that you have read and understood this Privacy Policy.